Privacy statement & Cookie policy
Act With Care attaches great importance to your privacy and the protection of the personal data we have.
In this privacy statement Act With Care wishes to clearly inform what data the company collects and how the company handles your personal data. Act With Care wishes to guarantee your privacy and is therefore careful with your personal data.
Act With Care complies with applicable laws and regulations, including the General Data Protection Regulation also known as GDPR.
Concretely this means:
· We process your personal data in accordance with the purpose for which it was provided. These purposes and type of personal data are described in this privacy statement;
· The processing of your personal data is limited to only those data that we deem necessary for the purposes for which they are processed;
· The contractual agreement forms the basis for the processing of your personal data for the provision of the services. With direct marketing, we ask for your permission for the processing of your personal data;
· We take appropriate technical and organizational measures to ensure the security of your personal data;
· We do not pass on personal data to third parties, unless this is necessary for the execution of the purposes for which they were provided;
· You have rights. You have the right to inspect, correct, object or be removed. For this you can contact us at gdpr@actwithcare.be .
If you have any questions after reading our privacy statement, please contact:
Act With Care BV
Oostdorp 67
8573 Tiegem
Why do we process personal data?
Your personal data is processed by Act With Care for the following purposes and legal grounds :
Interested and prospects
· Sending newsletters, information and invitations, with your permission
For the above purposes, we may request the following personal data from you:
· Personal identity data: name, first name, address, telephone number, e-mail
Customers
· In the context of our services
For the above purposes, we may request or process the following personal data from you:
· Personal identity data: name, first name, address, telephone number, e-mail
· Electronic identification data such as GSM and IMEI number in the context of alerting and localization services
· Localization data such as GPS data in the context of alerting and localization services
Employees
· In the context of our personnel management and payroll administration
For the above purposes, we process the following personal data:
· Personal identity data: name, first name, address, telephone number, e-mail
· Family composition, occupation and employment
Given the specific nature of this personal data, this processing is regulated more extensively in a Policy "Data Protection for Employees".
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Visitors to our website
· Information about a browser or usage session (IP address, geographic location and / or unique device identification) and any other personal information provided by visitors while using our website (s).
· Cookies. More information on our page about our cookie policy.
· Online forms for information, appointments and contact. This information will be deleted after 6 months.
Candidate employees
· The application data of candidate employees will be kept no longer than 4 weeks after filling the vacancy, unless you give us permission to keep it longer.
We only use the collected data for the purposes for which we have requested the data.
Transfer of your data to third parties
We can also provide the personal data that you give to us to third parties, if this is necessary for the implementation of the stated purposes.
For example, Act With Care uses the services of third parties for:
· The hosting of our websites and visitor statistics. This means that the data from our websites is stored with a third party.
· Alarm and localization services. This means that electronic identification data and localization data are stored with a third party and can be retrieved by third parties who have been granted access in the context of the agreement and services.
We conclude a “processor agreement” with these third parties, in which we record the necessary agreements to guarantee the security of your personal data.
Furthermore, we will not pass on the information you provide to third parties, unless this is required and permitted by law.
We do not provide personal data to parties located outside the EU, except with regard to the hosting of the website (s) and visitor statistics. These parties are certified under the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield.
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Minors
We only process personal data of minors (persons younger
than 16 years) if written permission has been given by the parent or
legal representative.
Retention period
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Act With Care does not store your personal data longer than necessary for the purpose for which you provided it or as determined by law.
Security of personal data
Act With Care takes appropriate technical and organizational measures to protect your personal data.
For example, we have taken the following measures:
· Act With Care has a username and password policy on all its IT systems;
· Act With Care stores personal data on offline media such as paper in a secure environment with limited access;
· Act With Care makes backups of the personal data in order to be able to restore them in case of problems.
· Act With Care employees are aware of the importance of protecting personal data and pay due attention to it.
· Act With Care regularly tests and evaluates the protection measures taken.
Your rights regarding your personal data
You have the right to inspect and to correct or delete the personal data that Act With Care has received from you.
You can contact us via:
Act With Care BV
Oostdorp 67
8573 Tiegem
To prevent abuse, we can request you to send a copy of your identity card. Your passport photo on the identity card can make you invisible. This copy only serves to ensure that you are indeed the applicant for an correction or deletion of your personal data.
Complaints
If you have a complaint about the processing of your personal data by Act With Care, we request that you contact us directly at gdpr@actwithcare.be .
You also always have the right to lodge a complaint with the supervisory authority in the field of privacy protection. In Belgium this is the Privacy Commission: https://www.privacycommission.be/nl
Act With Care has drawn up this privacy statement on 15/12/2018.
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Cookie Policy
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The website www.actwithcare.be uses so-called "cookies". These are small information files that are automatically saved on the hard disk of your computer. The information is provided with every visit
sent back to the administrator of the website and allows access to the site to be made easier and faster and more efficient. Most internet browsers allow you to delete cookies from your hard drive or to reject cookies before it is installed. For more information about this, we ask you to consult the instructions of your internet browser.
Which cookies do we place?
1. Session cookie: This website uses the content management system WIX. Using a session cookie, we can see which parts of the website you have viewed during this visit. A cookie allows you to remember a language choice. These cookies are automatically deleted when you close your web browser.
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2. Google Analytics: This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies" (small text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website is transferred to and stored by Google on servers in the United States. The settings of Google Analytics for www.actwithcare.be have been set so that your IP address is made unrecognizable (anonymisation). Google uses this information to track how you use the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. The Google Analytics settings for www.actwithcare.be have been set so that Google may not share this nominated information with third parties. However, Google may provide this information to third parties if Google is legally obliged to do so. At https://ww.google.com/intl/nl/policies/privacy/#application you can read that Google adheres to the EU-US Privacy Shield principle, which guarantees the protection of personal data.
3. Persistent or "persistent cookies": A persistent cookie remains on your device for a much longer period of time or until you manually delete it (how long the cookie remains on your device depends on the duration or "lifetime" of the specific cookie )
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You can disable cookies to the extent and as described below. Deleting and / or refusing cookies and other files and technologies can result in you no longer being able to use the website optimally.
Disable cookies
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· Google Chrome: about removing existing cookies and refusing new cookies. Click here
· Internet Explorer: about removing existing cookies and refusing new cookies. Click here
· Firefox / Mozilla: about refusing new cookies. Click here
· Firefox / Mozilla: about removing existing cookies. Click here
· Safari: about removing existing cookies and refusing new cookies. Click here
· Opera: about removing existing cookies and refusing new cookies. Click here